Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system (SystmOnline) via the link at the top of this page.
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery - see our opening times here
Please allow three to four working days for your prescription to be prepared and signed by a doctor.
Prescription Telephone Line
Please only leave a message on the repeat prescription line if you are unable to drop off your repeat prescription through the letter box or if you are unable to order through the NHS app or online.
If you need to leave a message on the repeat prescription line then please ensure the message is brief stating only your name, date of birth, telephone number and the name of your medication.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information about electronic prescribing services.
Your medication will be reviewed by our Pharmacy Team or your GP at least once every 12 months so that we can make sure that your medication is still appropriate. This means that to ensure good medical practice we are NOT able to authorise repeat prescriptions after their medication review date is due. The medication review date for each of your repeat medications appears on the right hand side of your prescription. If you have any questions about this then please contact the Surgery.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone the surgery and ask for an appointment with our pharmacist.
- fill in our medication query form.
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.